Children

Acceptance and Refusal of Authorisations Policy

Aim

Our service aims to provide clear and transparent policies and procedures for authorisations.  This helps staff / educators and parents understand exactly what they need to do.

Legislative Requirements

NQS

QA2

2.3.1

Children are adequately supervised at all times

2.3.2

Every reasonable precaution is taken to protect children for harm and any hazard likely to cause injury.

National Regulations

Regs

92

Medication record

93

Administration of medication

99

Children leaving the education and care service

102

Authorisation for excursions

160

Child enrolment records to  be kept by approved provider

161

Authorisations to be kept in enrolment record

168

Education and care services must have policies and procedures

 

Related policies

Administration of Medication Policy

Enrolment Policy

Excursion Policy

Photography Policy

Physical Safety (Workplace, Learning and Administration) Policy

Who is affected by this policy?

Staff

Families

Child

Management

Implementation

  • Where activities require authorisation, either to comply with national regulations, or to comply with our service policies, our service requires that the authorisation is provided in writing and is dated.  These activities include:
  • Administration of medication
  • Administration of medical treatment, dental treatment, general first aid products and ambulance transportation.
  • Excursions including regular outings.
  • Incursions.
  • Taking of photographs by people who aren’t educators
  • Water based activities
  • Enrolment of children including naming of authorised nominees and persons authorised to consent to medical treatment or trips outside the service premises
  • The format of written authorisations required under the national law must comply with the regulations. Please see specific policies for more information.
  • Our service does not accept verbal authorisations in any circumstances except in situations requiring:
    • Emergency administration of medication, including emergencies involving anaphylaxis or asthma

    Sources

    Education and Care Services National Regulation 2011

    National Quality Standard

    Review

    The policy will be reviewed annually. Review will be conducted by management, employees, parents and any interested parties.

    Reviewed: 30 April 2014                                        Date for next review: April 2015

     

    Access Policy

    Aim

    To ensure the safety of the children in the care of Edgeworth Child Care Centre, and the lawful access of children by Parents/Guardians.

    Legislative Requirements

    Education and Care Services National Law Act 2010

    Education and Care Services National Regulation 2011

    National Quality Standards 2011

    Who is affected by this policy?

    Staff

    Families

    Child

    Management

    Implementation

    The Approved Provider/Nominated Supervisor or Certified Supervisor of an Education and Care Service must ensure that a parent of a child being educated and cared for by the Service may enter the Education and Care Service premises at any time that the child is being educated and cared for by the Service. Despite this regulation the Approved Provider/Nominated Supervisor or Certified Supervisor is not required to allow a parent to enter the Education and Care Service premises if:

    • By permitting the parent’s entry would pose a risk to the safety of the children and staff of the Education and Care Service or
    • Conflict with any duty of the Approved Provider, Supervisor or Educator under the Law.

    The Approved Provider/Nominated Supervisor of an Education and Care Service must ensure that a child who is being educated and cared for by the Service does not leave the Service premises.  The child may only leave the relevant premises if the child:

    • is given into the care of a Parent/Guardian, or
    • an Authorised Nominee named in the child’s enrolment record, or
    • a person authorised by a parent or authorised nominee named in the child’s enrolment record to collect the child from the premises, or
    • leaves the premises in accordance with the written authorisation of the child’s parent or authorised nominee named in the child’s enrolment record, or
    • is taken on an excursion in accordance with the excursion policy and guidelines,
    • requires medical, hospital or ambulance care or treatment, or
    • because of another emergency,
    • Staff must abide by the judicial decisions of the law (see family law policy). Staff must ensure that any parent not subject to an order can have access to his or her child at any time during the hours the child is at the Education and Care Service.

    Information in regards to access will be updated on an ongoing basis at a mutually convenient time.

    Any Parent/Guardian, that the Approved Provider/Nominated or Certified Supervisor knows to have been denied contact with a child by a court order affecting the custody or residence of, or contact with the child is excluded from Edgeworth Child Care Centre at all times.

    The following will be implemented:

    ·         The original court order affecting the custody residence of or contact will be sighted before restrictions are placed on the Parent/Guardian. A copy of the original will be taken and signed by both the Parent & Approved Provider/Nominated Supervisor. This will be kept in the child’s file.

    ·         Educators/Staff will be informed as soon as possible, this includes new, casual and volunteer staff.

    ·         A Parent/Guardian denied contact with a court order would be requested to leave if he or she enters the Education and Care Service’s grounds.

    ·         If the non custodial Parent/Guardian refuses to leave the Service, the Police and Custodial Parent will be notified.

    ·         The Educators/Staff will remove all children to an area where they will not be affected by the situation.

    ·         If the Non Custodial Parent/Guardian becomes threatening or violent and/or tries to forcibly remove the child, Educators/Staff are not to interfere, the welfare of the Educators/Staff and Children are of the utmost importance.

    ·         If the Non Custodial Parent leaves the Service, then details will be taken in regards to transport eg.make/model of vehicle, colour of vehicle, and registration number. 

    ·         Police, Department of Education and Communities & Custodial Parent are to be notified when the Non-Custodial Parent has left or as soon as possible. 

    The Approved Provider/Nominated Supervisor will ensure that this policy is maintained and implemented at all times.

    Sources

    Education and Care Services National Law Act 2010

    Education and Care Services National Regulation 2011

    National Quality Standards 2011

    Family Court of Australia www.familycourt.gov.au Retrieved 13 03 14

    Review

    The policy will be reviewed annually. Review will be conducted by management, employees, parents and any interested parties.

    Reviewed: 30 April 2014                                        Date for next review: April 2015

    Arrival and Departure Policy

    Aim

    To ensure that all Children are in an environment where they can arrive and depart safely from within the Education and Care Service.

    Legislative Requirements

    Education and Care Services National Regulation 2011

    Education and Care Services National Law Act 2010

    National Quality Standards 2011

    Who is affected by this policy?

    Child

    Families

    Staff

    Implementation

    The following guidelines must be adhered to at all times to ensure the safety of all children:

    Arrival:

    ·        It is essential on arrival that all Children are signed IN by a parent or responsible adult. This also assists Educators/Staff in the event of evacuation of the Education and Care Service. This is the Parent/Guardian’s or Authorised Nominee’s responsibility.

    ·        An Educator/Staff member will greet and receive the Child at all times.

    ·        Each Child has their own locker for personal belongings.

    Departure:

    ·        Nominated Supervisors are to ensure that the authorised pick-up list for each child is kept up to date.

    ·        No Child will be released into the care of any persons not known to Educators/Staff. If Educators/Staff don’t know the person by appearance, the person must be able to produce some form of photo identification to prove that they are the person authorised to collect the child on the enrolment form.

    ·        Parents must give prior notice where the person collecting the child is someone other than those mentioned on the enrolment form, e.g. in an emergency situation. The person nominated by the parent must be able to produce some form of photo identification.

    ·        Children are not to be released into the care of persons not authorised to collect the child, e.g. court orders concerning custody and access.

    ·        Parents must give prior notice of any variation in the persons picking up the child. If notice is not given, and Educators/Staff cannot contact the Parent/Guardian, the child must not be released into the care of that person.

    ·        If the person collecting the child appears to be intoxicated, or under the influence of drugs, and Educators/Staff feel that the person is unfit to take responsibility for the child, the Educators/Staff are to bring

    the matter to the person’s attention before releasing the child into their care. Wherever possible, such discussion is to take place without the child being present. Educators/Staff are to suggest that they contact the other Parent/Guardian or emergency numbers from the enrolment form, inform them of the situation and request they collect the child as soon as possible. If the person refuses to allow the child to be collected by another authorised person, Educators/Staff are to inform the Police of the circumstances, the person’s name, and vehicle make/model and registration details. Educators/Staff cannot prevent a Parent/Guardian from collecting a child, but do have a moral obligation to persuade a parent/Guardian to seek alternative arrangements, if they feel the Parent/Guardian is in an unfit state to accept responsibility for the child.

    ·        It is essential on departure that all children are signed OUT by a Parent/Guardian or Authorised Nominee as per enrolment form. This also assists Educators/Staff in knowing who has left the Service.

    ·        At the end of each day 2 Educators/Staff members check the premises to ensure that no child remains on the premises after the Education and Care Service closes.

    ·        An Authorised Nominee must be a minimum age of 18 years old to sign a child in or out of the Education and Care Service.

    The Approved Provider/Nominated Supervisor will ensure that this policy is maintained and implemented at all times.

    Sources

    Education and Care Services National Regulation 2011

    Education and Care Services National Law Act 2010

    National Quality Standards 2011

    Review

    The policy will be reviewed annually. Review will be conducted by management, employees, parents and any interested parties.

    Reviewed: 30 April 2014                                        Date for next review: April 2015

    Biting Policy

    Aim

    To inform and protect all Educators/Staff, relevant employees, visitors, families and children who interact with or use the Service, of the requirements regarding the prevention of biting and treating a bite from a child to another person accessing the centre.

    Legislative Requirements

    Education and Care Services National Regulation 2011
    Education and Care Services National Law Act 2010
    National Quality Standards 2011

    Who is affected by this policy?

    Children

    Families

    Staff

    Community

    Visitors

    Implementation

    It is important that all people involved in caring for young children need to recognise that at times, some children, for a variety of reasons, attempt to bite other children.

    There are a number of reasons that children may bite and some can be identified.  For example:

    Infants: Experimental, Sensory Pleasure, Teething

    Toddlers: Frustration, Fatigue, Attention Seeking, Confined Spaces

    Older Children: Aggression, Deliberate, Attention Seeking

    All Educators/Staff should be aware of and possess knowledge of the reasons why a child may bite, and the potential consequences of a child biting another individual. Educators/Staff need to implement strategies to minimise biting incidents. These strategies are based on the individual needs of each child.

    One must be aware that a human bite which breaks the skin brings a high risk of cross infection to the victim. As such, we strongly encourage families to keep their child’s immunisation up to date.

    When a bite does occur, Educators/Staff will:

    -       Check for broken skin.

    -       Clean all bites, regardless of whether the skin is broken or not.

    -       Apply a cold compress to the bitten area.

    -       Staff will notify the families of the child who has bitten and the child that has been bitten as soon as possible. It is up to the families’ discretion should they wish to seek medical treatment.

    -       If the child who has bitten another, is known to be a carrier of an infectious disease, or can be seen to have facial herpes and the victim’s skin is broken, the Approved Provider or Nominated/Certified Supervisor will convey this information to the family.

    -       Should the behaviour continue, Educators/Staff will work in conjunction with families and, if necessary, external agencies, to develop an Individual Service Plan (ISP), and behaviour guidance management strategies, to assist the child through this stage of their development.

    -       Educators/Staff will complete an incident report for any occasion where a child bites and submit to the Nominated Supervisor/Approved Provider.

    -       Monitor the behaviour of the child who has bitten and use distraction techniques to prevent the child from biting.

    We encourage families to discuss this policy with us upon enrolment, so they are aware of the strategies we implement should a child bite another child.

    The Approved Provider/Nominated Supervisor will ensure that this policy is maintained and implemented at all times.

    Sources

    Education and Care Services National Regulation 2011
    Education and Care Services National Law Act 2010
    National Quality Standards 2011
    Work Health and Safety Act 2011
    Work Health and Safety Regulations 2011
    NSW WorkCover www.workcover.nsw.gov.au Retrieved: 13 03 14
    Raising Children Network Australia www.raisingchildren.net.au

    Review

    The policy will be reviewed annually. Review will be conducted by management, employees, parents and any interested parties.

    Reviewed: 30 April 2014                            Date for next review: April 2015

     

    Checking the Premises for Children at the End of the Day Policy

    Aim

    To ensure that all children have left the service at the end of the day, and that no children remain on the premises.

    Legislative Requirements

    Education and Care Services National Regulation 2011

    Education and Care Services National Law Act 2010

    National Quality Standards 2011

    Who is affected by this policy?

    Children

    Families

    Staff

    Implementation

    The Approved Provider/Nominated Supervisor will ensure that at the end of each day all sleeping areas of the premises, including indoors and outdoors, are thoroughly checked by 2 primary contact staff to ensure that no child remains on the premises after the service closes for the day.

    The following procedure will occur at all times:

    Two Primary Contact staff will:

    • Check the sign in/out sheets to see if all children have been signed out.
    • Contact all parents of children who have not signed out to ensure they are aware of where their child is.
    • Thoroughly check all beds/cots and all areas of the premises, indoor and outdoor.
    • Sign the bottom of the sign in/out sheet to confirm that all children have left the premises.
    • If a child has not been picked up refer to “Uncollected Child Policy and Procedure”.

    The Approved Provider/Nominated Supervisor will ensure that this policy is maintained and implemented at all times.

    Sources

    Education and Care Services National Regulation 2011

    Education and Care Services National Law Act 2010

    National Quality Standards 2011

    Review

    The policy will be reviewed annually. Review will be conducted by management, employees, parents and any interested parties.

    Reviewed: 30 April 2014                                                    Date for next review: April 2015

     

    Child Health Policy

    Aim

    The Approved Provider of Edgeworth Child Care Centre aims to ensure that the Nominated Supervisor and all staff members of, and volunteers at, the Service implement adequate health and hygiene practices. The Service aims to promote a healthy environment in which children will grow and learn about the world around them. Educators/staff will actively support children to learn hygiene practices (including hand washing, coughing, sneezing, dental care and ear care). The application of preventative measures through an infection control process aims to prevent the spread of infections and will be followed by all people in the Education and Care Service at all times.

    Legislative Requirements

    Education and Care Services National Law Act 2010

    Education and Care Services National Regulation 2011

    National Quality Standards 2011

    Work Health and Safety Act 2011
    Work Health and Safety Regulations 2011

    Who is affected by this policy?

    Child

    Staff

    Families

    Management

    Implementation

    Hygiene

    ·         Hand washing is considered to be the most effective way of controlling infection in the Service. Educators, staff and children should wash their hands:

    -       When arriving at the Service to reduce the introduction of germs.

    -       Before and after all cleaning tasks.

    -       Before and after handling and preparing food and eating.

    -       After all dirty tasks e.g. nappy changing, toileting, cleaning up faeces, vomit or blood, wiping a nose, playing outside, handling animals.

    -       After removing gloves.

    -       Before and after giving a child medication.

    -       After giving first aid.

    -       Before going home to prevent taking germs home.

    ·      Nappy changing will be done only in the nappy change area which will be properly stocked with paper towels, wipes, plastic bags, fresh nappies, clean clothes, rubbish bin with a sealed lid lined with plastic bag. The procedure for nappy changing will be displayed in the nappy change area.

    ·      The Service uses disposable nappies.

    ·         The laundry area includes a washing machine & trough with hot & cold water supply for the laundering of soiled clothes, and linen.

    ·         Items returned to a child’s home for laundering will have soiling removed and will be stored securely and not placed in the child’s bag in contact with personal items.

    ·         The Service will ensure that toilets and hand washing facilities are easily accessible to children.  Children will be encouraged to flush toilets and wash hands after use.

    ·         Educators/Staff will use separate cloths or tissues to wipe different children’s faces and noses.  Tissues will be disposed of immediately after wiping a child’s nose.

    ·         Each child will have their own bedding which will be supplied by the family.

    The Service will wash mouthed toys daily using warm water and soap, and dried in the sun, rotate toys to allow for washing and use individual toy bags for babies, clean books by wiping with moist cloth and drying, clean storage areas weekly.

    ·         Surfaces will be cleaned with detergent after each activity and all surfaces cleaned thoroughly daily.  Floor in the babies and toddlers rooms will be washed each day.  Areas contaminated with body fluids will be disinfected with 1:20 bleach solution after washing.

    ·         Each child will be provided with their own drinking and eating utensils at each mealtime. These utensils will be washed after each use. Educators/staff will encourage children not to use drinking or eating utensils which have been used by another child or dropped on the floor.

    ·         Educators/staff will ensure that children do not eat food that has been handled by another child or that has been dropped on the floor.

    ·         Food will be prepared; kept and served hygienically.

    ·         Food preparation facilities will be maintained according to Education and Care Services National Regulation 2011.

    ·         The Education and Care Service will ensure it meets all requirements for a food handling premises in accordance with the FSANZ Food Safety Code, consistent with advice provided by families about their child’s dietary requirements, likes, dislikes, cultural or other requirements families have regarding their child’s nutrition.

    ·         The rules of hygiene and dental care will be included in the child’s program and educators/staff will initiate discussion about these subjects with groups and individual children at appropriate times.

    ·         Educators/staff will engage children in experiences, conversations and routines that promote relaxed and enjoyable mealtimes and promote healthy lifestyles and good nutrition

    ·         Information on hygiene and dental care principles and practices will be displayed in the reception area / provided through newsletters and drawn to the attention of all parents on a regular basis.

    ·         No alcohol, tobacco or unlawful substances will be consumed on the premises of the Service at any time.

    ·         No smoking of any substance on any part of the Service at any time.

    The Approved Provider/Nominated Supervisor will ensure that this policy is maintained and implemented at all times.

    Sources

    Education and Care Services National Law Act 2010

    Education and Care Services National Regulation 2011

    National Quality Standards 2011

    Australian Government Guidelines: Get Up and Grow: healthy Eating and Physical Activity for Early Childhood

    Work Health and Safety Act 2011
    Work Health and Safety Regulations 2011

    Food Standards Australia New Zealand www.foodstandards.gov.au  Retrieved 30 04 14

    Better Health Channel www.betterhealth.vic.gov.au Retrieved 30 04 14

    Staying Healthy – Preventing infectious diseases in early childhood education and care services – 5th Edition

    Review

    The policy will be reviewed annually. Review will be conducted by management, employees, parents and any interested parties.

    Reviewed: 30 April 2014                            Date for next review: April 2015

     

    Child Protection Policy

    Aim

    Australia is a signatory to the United Nations Convention on the Rights of the Child (1989) and many of the principles within the Convention are embedded within child protection legislation. Whilst Parents and Educators/Staff are responsible for the safety and welfare of children in their care, protecting children and young people from abuse and neglect is the responsibility of the whole community.

    Educators/staff at this Service believe they have a responsibility to all children attending the Service to defend their right to care and protection. To support this right, the Service will follow the procedures covered within this policy, when dealing with any reportable allegations, to ensure the protection of all children attending the Education and Care Service. Approved Providers, Nominated Supervisors, Educators, and Staff Members are aware of their responsibilities to respond to every child at risk of abuse or neglect.

    The Service believes it also has a responsibility to its employees to defend their right to confidentiality unless allegations against them are substantiated. The Education and Care Service will ensure all groups affected by this policy, are aware of the roles and responsibilities that the Education and Care Service has in relation to Child Protection.

    ThE Education and Care Service will implement preventative procedures which protect and educate Children, Educators, Staff, Parents, and Community Members.

    The Education and Care Service will ensure that all requirements of Child Protection Legislation are being met.

    Under the Children and Young Persons (Care and Protection) Act 1998, there are provisions where Education and Care Service staff, have child protection concerns about a child/ren. Education and Care Services play an important role in recognising and reporting child abuse and neglect, and in promoting the safety, welfare and wellbeing of children. This legislation states that all people who hold a management position, or who are employees delivering Education and Care Services, are legally obliged to report any reasonable grounds to suspect that a child is at significant risk of harm.

    This means that if you work in an Education and Care Service you are a mandatory reporter. It also includes those involved in the management of an Education and Care Service.

    Legislative Requirements

    ·         Children and Young Persons (Care and Protection) Act 1998 (NSW)

    ·         The Ombudsman’s Act 1974

    ·         Commission for Children and Young People Act 1998 (NSW)

    ·         Child Protection (Prohibited Employment) Act 1998

    ·         Child Protection (Offenders Registration) Act 2000 (NSW)

    ·         Crimes Act 1900

    ·         Family Law Act 1975 (Cth)

    ·         Education and Care Services National Regulation 2011

    ·         Education and Care Services National Law Act 2010

    ·         National Quality Standards 2011

    ·         United Nations Convention on the Rights of the Child (1989)

    ·         Children Legislation Amendment (Wood Inquiry Recommendations) Act 2009 No 13

    Who is affected by this policy?

    ·         Parents

    ·         Children

    ·         Educators

    ·         Management

    ·         Volunteers

    ·         Students

    ·         Ancillary Staff

    ·         Service Visitors

    ·         General Community

    Responsibilities

    Education and Care Services Staff

    ·                     Report any case where a child is suspected to be at risk of significant harm to                  the Child Protection Mandatory Reporters Helpline on133 627.

    ·                     Promote the safety, welfare and wellbeing of children and young people at your             Service.

    ·                     Where concerns of harm do not meet the significant harm threshold, be aware of             referring agencies for families.

    ·                     Be aware of the New South Wales Mandatory Reporter Guide.

    ·                     Assist in supporting children and families in partnership with NSW Government             Human Services Community Services and other government agencies.

    It is important to remember that all employees, members of staff and Educators (and the Approved Provider) are mandatory reporters for NSW Government Human Services Community Services. The Education and Care Service procedure states that reports regarding a child at risk of significant harm are to be made by the Nominated Supervisor or Approved Provider. However, if the Nominated Supervisor or Approved Provider has not made a report to the Child Protection Hotline, you (Staff Member) continue to be legally responsible to do so.

    It is the responsibility of the person suspecting the risk of child protection to ensure that a report is made.


    Education and Care Services Employer

    ·         Ensure that all employees, members of staff or Educators are:

    -clear about their roles and responsibilities under current Acts and Regulations.

    -aware of their obligations to immediately report to the Child Protection Hotline a    child that they suspect is at risk of significant harm, and procedures for reporting.

    -Aware of indicators when a child may be at risk of harm or significant harm.

    ·         Provide training and development for all employees, members of staff or Educators in the recognition and reporting of suspected risk of harm.

    ·         Provide reporting procedures and professional standards for care and protection work generally.

    ·         Conduct the Working with Children Check.

    ·         Report to the NSW Ombudsman, any reportable allegations and convictions made against an employee, volunteer or student and ensure that they are investigated by the Head of Agency, with the appropriate action to be taken in relation to finding.

    ·         Notify the Commission for Children and Young People details of employees, members of staff or Educators against whom relevant disciplinary proceedings have been completed, or of persons whose employment has been rejected primarily because of a risk identified in employment screening processes.

    ·         Enable employees, members of staff or Educators access to Acts, Regulations and procedures where this is necessary for them to fulfill their obligations.

    Other Agencies

     

    In dealing with Child Protection in Education and Care Services it may be necessary to work with other agencies, these agencies also have responsibilities – these responsibilities are;

    Child Protection Helpline

    ·         Receive and assess reports of children who are at risk of significant harm.

    ·         Investigate and assess reports where there is a likelihood of risk of significant harm to the child or a class of children.

    ·         In cases involving child sexual abuse or serious physical abuse, plan, conduct and manage, with Police (and NSW Health where a medical examination and/or counseling or support are needed), joint investigation, through Joint Investigation Response Teams (JIRT).

    ·         Provide, arrange and request care and / or support services for children and families.

    ·         Informs reporting agencies of the progress and outcomes of assessments and investigations as permitted by law, and as appropriate.

    Child Wellbeing Unit

    ·         To help and identify whether a case meets the new threshold of risk of significant harm

    NSW Ombudsman’s Office

    ·         Monitors the investigation of and in some cases investigates reportable allegations made against employees in government and non-government agencies, such as Education and Care services.

    ·         The Ombudsman must be notified of all allegations of abuse or neglect of a child by one of the employees.

    ·         For the purposes of the Ombudsman’s legislation an employee includes someone who is helping out as a volunteer.

    The Commission for Children and Young People

    ·            Monitors trends and makes recommendations to government and non-government agencies on legislation, policies, practices and services affection young children.

    ·            Provides guidelines relating to employment screening for child related employment and maintains database of relevant disciplinary proceedings.

    Implementation

    ·         Strategies for creating a child protective environment will be adopted and followed at the Service. 

    ·         Employer and employee responsibilities in relation to reportable allegations are included in staff handbooks.  These responsibilities are highlighted to new staff members at their induction. (Refer to information sheet on “Notification of those involved in Education and Care Services” –in this policy).

    ·         Staff members will be encouraged to attend training on child protection.

    ·         Any reportable allegations in respect of a child attending the Education and Care Service made against the head of agency or a staff member must be reported to the Ombudsman Office within 30 days after the day on which the allegation was made.

    Indicators of Abuse

    There are many indicators of child abuse and neglect. The following is a guide only. One indicator on its own may not imply abuse or neglect. Each indicator needs to be considered in the context of other indicators and the child’s circumstances.

    General indicators of abuse and neglect

    ·         marked delay between injury and seeking medical assistance

    ·         history of injury

    ·         the child gives some indication that the injury did not occur as stated

    ·         the child tells you someone has hurt him/her

    ·         the child tells you about someone he/she knows who has been hurt

    ·         someone (relative, friend, acquaintance, sibling) tells you that the child may have been abused

    Indicators of Neglect in children

    ·         poor standard of hygiene leading to social isolation

    ·         scavenging or stealing food

    ·         extreme longing for adult affection

    ·         lacking a sense of genuine interaction with others

    ·         acute separation anxiety

    ·         self comforting behaviors, e.g. rocking, sucking

    ·         delay in development milestones

    ·         untreated physical problems

    Indicators of Neglect in parents and caregivers

    ·         failure to provide adequate food, shelter, clothing, medical attention, hygiene or leaving the child inappropriately without supervision

    ·         inability to respond emotionally to the child

    ·         child abandonment

    ·         depriving or withholding physical contact

    ·         failure to provide psychological nurturing

    ·         treating one child differently to the others

    Indicators of Physical Abuse in children

    ·         facial, head and neck bruising

    ·         lacerations and welts

    ·         explanations are not consistent with injury

    ·         bruising or marks that may show the shape of an object

    ·         bite marks or scratches

    ·         multiple injuries or bruises

    ·         ingestion of poisonous substances, alcohol or drugs

    ·         sprains, twists, dislocations

    ·         bone fractures

    ·         burns and scalds

    Indicators of Physical Abuse in parents and caregivers

    ·         direct admissions from parents about fear of hurting their children

    ·         family history of violence

    ·         history of their own maltreatment as a child

    ·         repeated visits for medical assistance 

    Indicators of Emotional Abuse in children

    ·         feeling of worthlessness about them

    ·         inability to value others

    ·         lack of trust in people and expectations

    ·         extreme attention seeking behaviors

    ·         other behavioral disorders (disruptiveness, aggressiveness, bullying)

    Indicators of Emotional Abuse in parents and caregivers

    ·         constant criticism, belittling, teasing of a child or ignoring or withholding praise and affection

    ·         excessive or unreasonable demands

    ·         persistent hostility, severe verbal abuse, rejection and scapegoating

    ·         belief that a particular child is bad or “evil”

    ·         using inappropriate physical or social isolation as punishment

    ·         exposure to domestic violence

    Indicators of Sexual Abuse in children

    ·         they describe sexual acts

    ·         direct or indirect disclosures

    ·         age inappropriate behaviour and/or persistent sexual behaviour

    ·         self destructive behaviour

    ·         regression in development achievements

    ·         child being in contact with a suspected or know perpetrator of sexual assault

    ·         bleeding from the vagina or anus

    ·         injuries such as tears to the genitalia

    Indicators of Sexual Abuse in parents, caregivers of anyone else associated with the child

    ·         exposing the child to sexual behaviours of others

    ·         suspected of or charged with child sexual abuse

    ·         inappropriate jealousy regarding age appropriate development of independence from the family

    ·         coercing the child to engage in sexual behaviour with other children

    ·         verbal threats of sexual abuse

    ·         exposing the child to pornography

    Indicators of Domestic Violence in children

    ·         show aggressive behaviour

    ·         develop phobias & insomnia

    ·         experience anxiety

    ·         show systems of depression

    ·         have diminished self esteem

    ·         demonstrate poor academic performance and problem solving skills

    ·         have reduced social competence skills including low levels of empathy

    ·         show emotional distress

    ·         have physical complaints 

    What constitutes risk of significant harm?

    A child or young person is at risk of significant harm if the circumstances that are causing concern for the safety, welfare or wellbeing of the child or young person are present to a significant state.

    This means the concern is sufficiently serious to warrant a response by a statutory authority (such as NSW Police Force or Community Services) irrespective of a family’s consent.

    What is significant is not minor or trivial and may reasonably be expected to produce a substantial and demonstrably adverse impact on the child or young person’s safety, welfare or wellbeing, or in the case of an unborn child, after the child’s birth.

    The significance can result from a single act or omission or an accumulation of these.

    Concerns don’t meet the Risk of Significant Harm Threshold.

    Where concerns of harm do not meet the significant harm threshold, the Service should offer and coordinate assistance or make a referral to other services, using normal referral networks. Services may also be located through the Family Referral Services or through Human Services Net (HSNet) ServiceLink.

    The consent of the family should be sought before making referrals.

    Suspecting a Child is at Risk of Significant Harm

    Staff are to access the New South Wales Mandatory Reporters Guide (www.keepthemsafe.nsw.gov.au) to decide if any if the following conditions are present to a significant risk of harm:

    • Physical abuse
    • Neglect
    • Supervision
    • Physical shelter/environment
    • Food
    • Medical care
    • Mental health care
    • Education
  • Sexual abuse
  • Problematic sexual behavior
  • Psychological harm
  • Relinquishing care
  • Carer concerns
    • Parent / Carer substance abuse
    • Parent / Carer mental health
    • Parent / Carer domestic violence
  • Unborn child
  • If a staff member has reasonable grounds to suspect risk of significant harm, they are to use the New South Wales Mandatory Reporter Guide to assess whether their concerns meet the threshold of risk of significant harm.

    If there is an immediate danger to the child the Police and/or the Child Protection Hotline on 133 627 should be contacted directly.

    Reasonable grounds refers to the need to have an objective basis for suspecting that a child or young person may be at risk of significant harm based on:

    • First hand observation of the child, young person or family
    • What the child, young person, parent or other person has disclosed
    • What can be reasonably inferred based on professional training and / or experience.

    When the use of the New South Wales Mandatory Reporter Guide advises risk of significant harm, mandatory reporters must make a report to the Child Protection Helpline.

    Documentation

    It is essential that the Service maintains well kept records to prepare and support its ability to make a report to the Child Protection Helpline. Ensure that you have procedures that outline the purpose and format of record keeping, the retention of records for appropriate periods and the procedure for making a report.

    When notifying the Child Protection Helpline it is important to have as much information as possible available to give to the Helpline.

    The helpline will ask for the following information;

    Child’s Information

    • Name of the child or young person (or alias) or other means of identifying them
    • Age and date of birth (or approximation)
    • If the child is Indigenous
    • Cultural background of the child, language spoken, religion and other cultural factors
    • Name, age of other household children or young people
    • Address of child and family
    • If the child has a disability – nature/type, severity, impact on functioning
    • Is the child/young person subject of an Apprehended Violence Order?
    • Is the child or young person under the care of the minister or residing in out-of-home care?

    Family information

    • Name, age of parents/carer and household adults
    • Home and/or mobile phone number
    • Cultural background of parents, languages spoken, religion and other cultural factors
    • Information about parental risk factors and how they link to child’s risk of harm
    • Domestic violence
    • Alcohol or other drug misuse
    • Unmanaged mental health
    • Intellectual or other disability
    • Protective factors and family strengths
    • Non-offending carers’ capacity to protect child
    • Any previous suspicious death of a child or young person in the household?
    • Is the carer/parent pregnant?
    • Is the parent/carer subject of an Apprehended Violence order?
    • Description of the family structure
    • Name, age, gender of siblings. Do siblings live with the child or young person?

    Reporters Details

    • Name, Service name, address, phone and email details
    • Position
    • Reasons for reporting today
    • Nature of contact with child or family
    • Nature of ongoing role with child or family (include frequency, duration and type)
    • If report is being made by someone else in the agency, name of the agency worker who sourced the report

    Other information

    • If parent knows of the report and their response
    • If child or young person knows about the report and their views
    • Information related to worker safety issues
    • Outcome of the New South Wales Mandatory Reporter Guide

    Once a report is made to the Child Protection Helpline no further report needs to be made unless new information comes to hand.

    Notification of Abuse

    When a mandatory reporter has reasonable suspicion of abuse they need to contact the Helpline and provide them with the necessary details. It is advisable to have all documentation needed available at the time of the call to ensure that all information can be given at once.

    Before making a report, mandatory reporters should consult the New South Wales Mandatory Reporter Guide to assess whether a child or young person is at risk of significant harm.

    The Child Protection Helpline phone number for mandatory reporters is:

    133 627

    It is important that when making a notification that the notifier asks the following questions in relation to notification;

    ·                            Name of person at the Helpline who you spoke to.

    ·                            What the next step in the process is to be.

    ·                            What confirmation will be sent to confirm the report has been made.

    ·                            Is there any further action you as the notifier need to take?

    Notification of those involved in Education and Care Services

    A situation may arise where someone involved in the provision of care for children in an Education and Care Service has witnessed, or has suspicion of another person involved in the provision of care for children in an Education and Care Service, of being the one that is abusing children. The same definition of abuse apply to those involved in Education and Care Services as they do for children suspected of abuse outside the Service.

    Any person involved in the Service is a mandatory reporter if they suspect someone involved in the Service of abusing children. Any incident involving another person involved in the Service must report the incident or suspicion to the Child Protection Helpline.

    The same details must be provided to the Helpline as previously listed.

    Your concerns should be raised with the Approved Provider/Nominated Supervisor as part of the process of notification.

    Each Service needs to develop a written procedure to ensure that staff are aware of the alternatives if the Approved Provider/Nominated Supervisor is the person that is being notified to the Helpline. ALL staff are mandated to report suspicion of abuse even if it involves the Approved Provider/Nominated Supervisor.

    As well as making the notification to the Helpline the service should contact their Assessment and Compliance Officer from the Department of Education and Communities to inform them of the incident as it may also be a breach of the Regulations and needs to be investigated as a licensing matter.

    Confidentiality

    It is important that any notification remains confidential, as it is vitally important to remember that no confirmation of any allegation can be made until the matter is investigated.

    Safeguards for Reporters

    Reports to the Department of Community Services are confidential and the reporter’s identity is protected by law if the report is made in good faith. The law offers the following protections:

    • The report shall not be held to be breach of professional etiquette or ethics or a departure from acceptable standards of professional conduct.
    • No liability for defamation can be incurred because of making of report.
    • The report, or its contents, is not admissible in any proceedings as evidence against the person who made the report.
    • A person cannot be compelled by a court to provide the report or give any evidences as to its contents.
    • A report is exempt document under the Freedom of Information Act 1989.

    If law enforcement agencies require the identity of the reporter in order to investigate serious offences alleged to have been committed against children or young people, the identity of the reporter may be released to the Police.

    Disclosure

    At no time should the notifier inform the individual they have made the notification. This is to ensure that the matter can be investigated without prior knowledge and contamination of evidence.

    Further Information

    It is important that all staff are aware that when dealing with children involved in any issue relating to abuse that they are not questioned around the abuse as this may hinder the formal investigation into the situation. Additional information from children should not be coerced from children, simply keep record of their disclosure that can be used as part of the formal investigation.

    Information Exchange

    Staff will exchange information that relates to a child or young person’s safety, welfare or wellbeing, whether or not the child or young person is known to the Department of Community Services and whether or not the child or young person consents to the information exchange under Chapter 16A of the Children and Young Persons (Care and Protection) Act 1998 when required.

    Chapter 16A also requires prescribed bodies to take reasonable steps to coordinate decision-making and the delivery of services regarding children and young people.

    Notification to the Ombudsman

    Special procedures are in place to deal with allegations of reportable conduct or convictions against employees of all government and certain non government agencies in NSW.

    The Ombudsman Act requires the Head of Agency (Approved Provider/Committee Members/ General Manager) to notify the Ombudsman within 30 days of becoming aware of any reportable allegations or conviction made against an employee involved in the provision of Education and Care Service. The Ombudsman needs to be informed of any reportable allegation regardless of the outcome and the confirmation or non-confirmation of the allegation, unless the investigation by the agency considers the allegation to be a trivial or negligible application of physical force.

    Visit www.ombo.nsw.gov.au for any forms required.

    Some matters are notifiable to the Ombudsman as an allegation of reportable conduct, but are only reportable to the Child Protection Helpline if there are also current concerns that a child or young person is at significant risk.

    Allegations Against those Involved in the Service

    It is important that those responsible for the Service ensure that adequate support is available for those involved in the Service that allegations are made against and have been investigated. It is important to ensure that they are given the necessary and appropriate support needed to get through the process.

    Definitions

    Agency: The Education and Care Service

    Reportable Allegations: any sexual offence, or sexual misconduct, committed against, with or in the presence of a child (including a child pornography offence), any assault, ill treatment or neglect of a child, any behaviour that causes psychological harm to a child.      

    Employee of Agency: There are two groups of people who are considered to be employees and who may have reportable allegations made against them or be the subject of a reportable conviction.

    These two groups are:

    ·         any employee of the agency, whether or not employed in connection with any work or activities of the agency that relates to children, and

    ·         any individual engaged by the agency to provide services to children, including in the capacity as:

    -          a Volunteer

    -          Contractors

    -          Sub-Contractors

    -          Volunteers

    -          Work experience participants, students on placements, eg TAFE, secondary or tertiary students         

    Head of Agency: the Approved Provider of the Service or Nominated Person

    Further Knowledge

    Further information can be obtained through;

    Child Protection Help Line 132 627

    Child Wellbeing Unit

    Human Services www.hsnet.nsw.gov.au/login/Servicelink.aspx

    Association of Children’s Welfare Agencies www.acwa.asn.au

    Keep Them Safe www.keepthemsafe.nsw.gov.au

    As well as obtaining relevant resources for the Service it is vitally important that those involved in Education and Care Services are given adequate training in identifying child abuse as well as the process for reporting it.

    The Approved Provider/Nominated Supervisor will ensure that this policy is maintained and implemented at all times.

    Sources

    Education and Care Services National Law Act 2010

    Education and Care Services National Regulation 2011

    National Quality Standards 2011

    United Nations Convention on the Rights of the Child (1989)

    NSW Government Family and Community Services

    The Commission for Children and Young People www.kids.nsw.gov.au Retrieved 27/05/14

    NSW Ombudsman Child Protection in the Workplace - Responding to allegations against employees. www.ombo.nsw.gov.au Retrieved 27/05/14

    Keep Them Safe www.keepthemsafe.nsw.gov.au Retrieved 27/05/14

    Child Wellbeing & Child Protection NSW Interagency Guidelines

    Review

    The policy will be reviewed annually. Review will be conducted by management, employees, parents and any interested parties.

    Reviewed: 28 May 2014                             Date for next review: May 2015

     

    Clothing Policy

    Aim

    Edgeworth Child Care Centre understands the way children are dressed for care, can affect them in many ways and impact on their participation throughout the day, their safety and comfort. The type of clothing children wear, can also assist or inhibit their independence at routines. Educators/staff will respect children’s individual choices and also facilitate any cultural practices within safety limits.

    Legislative Requirements

      Education and Care Services National Regulation 2011

      Education and Care Services National Law Act 2010

      National Quality Standards 2011

    Who is affected by this policy?

      Children

      Staff

      Parents

      Management

    Implementation

    Children:

    ·        Children should be dressed in clothes which allow them to explore and play freely and not restrict them using equipment while at play.

    ·        Clothing should also allow easy access for toileting i.e. elasticised trousers, track pants, shorts - instead of buttons, zips, belts etc.

    ·        Children will be encouraged to use aprons for messy play and art experiences to protect clothing. For this reason it is important to not send the children in their best clothes.

    ·        Children should be appropriately protected from the sun during outdoor play- please refer to sun safety policy for details on appropriate hats and clothing.

    ·        Children’s clothing should accommodate weather conditions i.e. be loose and cool in summer to prevent overheating, and warm enough for cold weather – including outdoor play. At all times educators/staff will monitor children to ensure they are appropriately dressed for all weather conditions.

    ·        Children should have appropriate footwear that enables them to play comfortably and not cause safety concerns i.e. thongs, clogs or backless shoes have a trip factor and do not allow children to use equipment safely.

    ·        Comfortable and non- restrictive clothing is important at sleep time to promote your child’s comfort at this time of the day.

    ·        The Service will maintain a collection of suitable spare clothing should it be required.

    ·        All clothing and belongings must be clearly labeled with the child’s name.

    The Approved Provider/Nominated Supervisor will ensure that this policy is maintained and implemented at all times.

    Sources

      Education and Care Services National Regulation 2011

      Education and Care Services National Law Act 2010

      National Quality Standards 2011

      The Cancer Council www.cancercouncil.com.au Retrieved 30 04 14

      WorkCover NSW www.workcover.nsw.gov.au Retrieved 30 04 14

    Review

    The policy will be reviewed annually. Review will be conducted by management, employees, parents and any interested parties.

    Reviewed: 30 April 2014                Date for next review: April 2015

     

    Comfortable Sleep/ Rest for Children over Two Year old Policy

    Aim

    The Approved Provider/Nominated Supervisor of Edgeworth Child Care Centre will take reasonable steps to ensure that the needs for sleep and rest of children being educated and cared for are met, having regard to the ages, developmental stages and individual needs of the children. Educators/staff at this Service believe that sleep, rest and relaxation are an integral part in a child’s growth and development, therefore we encourage all children to have at least a short period of rest.  The Service makes provision so that each child may do so. The routine provides time during the day for rest, sleep, relaxation and quiet activities.  However we also accommodate individual needs for rest outside this time.  Holistic approaches recognise the connectedness of mind, body and spirit.  Educators/staff provide a range of active and restful experiences throughout the day and support children to make appropriate decisions regarding their participation in activities and experiences.

    Who is affected by this policy?

    Child

    Staff

    Families

    Management

    Implementation

    At Edgeworth Child Care Centre we acknowledge the individual needs of families and their children in regards to rest and sleep.  We seek to work together to effectively cater for your child’s needs.

    Parents/guardians are to advise educators/staff at enrolment of any special patterns or cultural practices that your child has which will enable us to maintain consistency and continuity with practices at home. It is also important to update this information throughout your child’s time in care or as special circumstances arise – e.g. your child had a restless night and may need to go to sleep earlier, or your child slept in and may not need a sleep. You can do this verbally or in the communication book.

    Educators/staff endeavor to ensure sleep and rest routines are positive experiences. This is achieved by encouraging children to bring a favorite toy or other comforters, familiar bedding, as well as the use of soft music.  Educators/staff interactions also facilitate a positive atmosphere.  Educators/staff will also provide feedback about your child’s sleep patterns via the eat/sleep charts or day book, and verbally as required.

    Educators/staff will not force a child to sleep nor will they deprive a child from sleeping. 

    Please provide bedding for your child as per policy on bed linen.

    Current information on sleep equipment and safe sleeping practices from recognised authorities is available to staff and families.

    Safe resting practices for 2 to 5 years

          Children will be placed on their back to rest, unless otherwise directed in writing by the child’s medical practitioner.

          If a child turns over during their sleep, allow them to find their own sleeping position, but always lay them on their back when first placing them to rest.

          At no time will a child’s face be covered with bed linen.

          Light bedding is the preferred option, which must be tucked in to prevent the child from pulling bed linen over their face.

          Provision is made for children who do not sleep to engage in quiet activities such as looking at books, and quiet table activities.

    Educators/staff will at all times meet the National Regulations:

    ·        To ensure that bedding is arranged to prevent cross infection.

    ·        Allow easy access and exit of children.

    ·        The sleep/rest area is adequately ventilated and has natural light.

    ·        No children over the age of seven sleep in the same room with any child of the opposite sex. 

    ·        No child sleeps in the same room that an adult sleeps in.

    All beds and mattresses will be appropriately cleaned and maintained.

    The Approved Provider/Nominated Supervisor will ensure that this policy is maintained and implemented at all times.

    Sources

    Education and Care Services National Regulation 2011

      Education and Care Services National Law Act 2010

      National Quality Standards 2011

      The Early Years Learning Framework

      Sids and Kids www.sidsandkids.org Retrieved 30 04 14

      Better Health Channel www.betterhealth.vic.gov.au Retrieved 30 04 14

      Raising Children website www.raisingchildren.net.au Retrieved 30 04 14

    Review

    The policy will be reviewed annually. Review will be conducted by management, employees, parents and any interested parties.

    Reviewed: 30 April 2014                            Date for next review: April 2015

     

    Continuity of Care Policy

    Aim

    At Edgeworth Child Care Centre we aim to promote continuity of care and security for the children attending the Service in the absence of primary carers. Staffing arrangements create a safe and predictable environment for children and support warm, respectful relationships.  Qualified and experienced educators, staff and coordinators, encourage children’s active engagement in the learning program. Positive relationships among educators, coordinators and staff members contribute to an environment where children feel emotionally safe, secure and happy.

    Legislative Requirements

      Education and Care Services National Regulation 2011

      Education and Care Services National Law Act 2010

      National Quality Standards 2011

    Who is affected by this policy?

    Child

    Staff

    Families

    Implementation

    Edgeworth Child Care Centre makes use of casual staff from a variety of sources; including the casual staff pool, past students, and at times agencies.

    Prior to commencing any casual work, relief staff will be invited to visit the Service and familiarise themselves with the setting as part of an induction process.  All staff including relief staff will also be required to complete relevant prohibited person’s checks in accordance with licensing regulations.

    Casual staff will be provided with access to Service’s policies and procedures, staff handbook, as well as description of their roles and responsibilities whilst at the Service.

    The Service will aim to use the same pool of casual staff in the absence of permanent staff and encourages casual staff to become familiar with the Service, staff, children and families, as well as routines.  Where possible, relief staff will be employed on the same day of the week to help them develop closer understanding of the children attending that day, and to help the children develop relationships with these casual staff.

    New casual staff will be encouraged to display a photo and short introduction of themselves.  This will help identify new staff to children and their families.  Staff will advise parents and guardians of any changes to staffing patterns via newsletters and where possible before these changes occur.

    The Approved Provider/Nominated Supervisor will ensure that this policy is maintained and implemented at all times.

    Sources

      Education and Care Services National Regulation 2011

      Education and Care Services National Law Act 2010

      National Quality Standards 2011

    Review

    The policy will be reviewed annually. Review will be conducted by management, employees, parents and any interested parties.

    Reviewed: 30 April 2014                                                    Date for next review: April 2015

     

    Death of a Child Policy

    Aim

    In the tragic event that a child dies at the Education and Care Service, there are certain protocols which must be followed for legal purposes and for the concern of all other persons involved. The Educators/Staff will ensure immediate and appropriate action is taken to notify relevant authorities in the event of the death of a child.

    Legislative Requirements

      Education and Care Services National Regulation 2011

      Education and Care Services National Law Act 2010

      National Quality Standards 2011

    Who is affected by this policy?

    Child

    Staff

    Families

    Management

    Implementation

    Educators/Staff will follow this procedure:

    ·         Assess the situation as per service protocols for any immediate danger to other children and staff 

    ·         Attempt CPR as per recommended guidelines by only trained first aid staff 

    ·         Call 000 ask for an Ambulance immediately 

    ·         The Responsible Person will call parents and arrange to meet at the Hospital 

    ·         Medical staff will advise parents 

    ·         Contact Insurance Company 

    ·         Notify Police Department 

    ·         Notify the NSW Department of Education and Communities 

    ·         Notify Approved Provider 

    The Approved Provider/Nominated Supervisor will ensure that this policy is maintained and implemented at all times.

    Sources

      Education and Care Services National Regulation 2011

      Education and Care Services National Law Act 2010

      National Quality Standards 2011

    Review

    The policy will be reviewed annually. Review will be conducted by management, employees, parents and any interested parties.

    Reviewed: 30 April 2014                           Date for next review: April 2015


    Guiding Children’s Behaviour Policy

    Aim

    The Education and Care Service will provide a secure, loving and stimulating environment which encourages children to co-operate enhances their self- esteem, encourages their ability to interact with others, and where acceptable behaviour is promoted, any recriminations are kept to a minimum.  Where a child continues to behave in an unacceptable manner, parents/guardians will be consulted and asked to work with the educators/staff to ensure discipline techniques are consistent and clear.

    Legislative Requirements

      Education and Care Services National Regulation 2011

      Education and Care Services National Law Act 2010

      National Quality Standards 2011

      Children and Young Person (Care and Protection) Act 1998

    Who is affected by this policy?

    Children

    Parents

    Educators

    Management

    Implementation

    Educators/staff by using a positive approach in guidance and discipline, will recognise why a child behaves in a certain way and will encourage more acceptable forms of behaviour.

    At Edgeworth Child Care Centre we encourage positive, co-operative behaviour through:

    ·         Establishing trust and confidence between adult and child.

    ·         Considering the stage of development of each child.

    ·         Considering the interests, concerns and abilities of the individual child.

    ·         Showing sensitivity to the child’s background and current home situations.

    ·         Examining the reason behind the behaviour.

    ·         Getting down to the child’s level to establish and maintain eye contact.

    ·         Using language that is positive, clear and developmentally appropriate for the child in question.

    ·         Being consistent with behaviour expectations.

    ·         Setting limits and reminding children of them regularly or whenever necessary.

    ·         Involving the children in the setting of limits and explaining as to why a certain type of behaviour is unacceptable eg: other children’s and educator’s safety.

    ·         Encouraging the children to show sympathy for children experiencing difficulties.

    ·         Guidance and discipline to encourage individuality and confidence of children to enhance their self-esteem.

    ·         Offering the children clear alternatives to help them develop their ability to make decisions and direct themselves.

    ·         Positive modelling by Educators/Staff Eg: “sand stays in the sand pit” rather than “don’t throw sand”, and by showing the child how to dig in the sand.

    ·         Discussing with parents/guardians the Behaviour Management Policy and seek their assistance for solutions should the need arise.

    THE USE OF PHYSICAL FORCE, EMBARRASSMENT, SARCASM, PROLONGED PUNISHMENT, IS NEVER PRACTISED.

    WHEN PREVENTION DOESN’T WORK:

    Try to distract/diffuse a situation, giving the child an out:

    ·         Use “do” instead of “don’t”, giving a simple explanation. (if the child persists use the word “stop” reinforced with the stop hand signal and explain positively what they should be doing).

    ·         Always talk about the behaviour being inappropriate, not the child personally (eg. Avoid saying, bad, naughty, silly etc.).

    ·         Use a firm, calm manner, indicating what you expect from the child, presenting it to the child as a choice wherever possible - “if you choose to do “X” …………… I will have to ……………………” Lowering your voice gains attention. Shouting may scare the child.

    ·         Allow time for the child to comply with the request.

    ·         Be clear about the consequences for the child, e.g. removal from situations, help clean up the “mess”.

    ·         Follow through with consequences!

    ·         If it becomes necessary, Educators/Staff will gently remove the disruptive child from a group or activity until such time as the child has settled down and able to return to the group or activity.

    Keep the Nominated Supervisor aware of on-going situations; keep a written record of continuing incidents.

    ANTI-SOCIAL/PHYSICAL BEHAVIOURS

    Educators/Staff should explain to children that biting, hitting, pushing and kicking are not acceptable. If a child wants to hit or punch then they can use the playdough or punching bag to take out aggression. If the child wants to kick they can kick a ball.

    With older children, encourage them to use problem-solving skills and to verbalise feelings instead.

    If a child becomes aggressive remove them from the activity (suitable distance so as not to hurt other children); stay with them until they quieten down. Comfort when rage subsides. Some good activities if a child is aggressive are play dough, clay, hammering, bowling etc.

    Always look for reasons behind belligerent behaviours and address the issues as a part of further planning (eg. Biting could be a result of teething or not having the communication skills to tell a peer that they are taking their toy. Kicking could be a part of power play etc.). Make sure you focus attention on the child who has been hurt. Children who have hurt another child can often be encouraged to help comfort or assist the hurt child (get a tissue, hold the ice pack etc.)

    WHEN MANAGEMENT IS NOT WORKING:

    ·         Discuss problems with Educators/Staff - where appropriate (confidentiality is observed).

    ·         Written methods are implemented.

    ·         Difficulties are discussed with parents/guardians, to discuss appropriate strategies.

    ·         Early Intervention Professionals are consulted with parent/guardian permission.

    ·         Educators/Staff to implement program directives from Early Intervention.

    ·         Other professionals and support groups to be consulted where necessary.

    GUIDELINES FOR DIRECTOR INTERVENTION

    If a child’s behaviour is continually anti-social or aggressive and is putting other children’s or educators/staff’s health at risk, then the following procedures will be followed:

    ·         The child’s parents/guardian will be continually informed of the incidents.

    ·         A time will be made where it is appropriate for the child’s carer and parents/guardians to discuss the issues.

    ·         A behaviour management program will be implemented and carried out by Educators/Staff and parents/guardians. External help may be sought if necessary.

    ·         This program will be continually evaluated by Educators/Staff, Director and parents/guardians.

    ·         If the behaviour does not appear to be improving the Director may refer the parents/guardians to a support network (eg. Inclusion Support Unit etc.)

    ·         It may be necessary for the parent/guardian/authorised nominee to collect their child early if other children or educators/staff are put at risk of harm.

    ·         If after a reasonable period of time the child’s behaviour is not improving, the Director and educators/staff will consult with parent/guardians in supporting them to find a more appropriate service.

    The Approved Provider/Nominated Supervisor will ensure that this policy is maintained and implemented at all times.

    Sources

      Education and Care Services National Regulation 2011

      Education and Care Services National Law Act 2010

      Guide to the National Quality Standard 2011

    Children’s and Young Persons (Care and Protection) Act 1998 www.kids.nsw.gov.au Retrieved 30 04 14

      Raising Children Network  www.raisingchildren.net.au Retrieved 30 04 14

      Early Childhood Australia www.earlychildhoodaustralia.org.au Retrieved 30 04 14

    Review

    The policy will be reviewed annually. Review will be conducted by management, employees, parents and any interested parties.

    Reviewed: 30 April 2014                            Date for next review: April 2015